Refund policy
Return & Refund Policy
At NXT Boxing, we strive to deliver high-quality events, merchandise, and services. Please read our return and refund terms carefully before making your purchase.
1. Event Tickets & Table Sales
- Refunds are available up to 7 days prior to the event date.
- Requests made after this period are not eligible for a cash refund, but store credit will be issued for the value of the purchase.
- Store credit can be used towards future events, merchandise, or services offered by NXT Boxing.
2. Merchandise – Custom Designed Shirts
- As all shirts are custom designed and made to order, we do not offer refunds for change of mind, incorrect sizing, or personal preference.
- If the item is faulty or damaged upon arrival, please contact us within 7 days with proof of the defect for an exchange or store credit.
- Returns for store credit are only accepted if the shirt is unused, unworn, and in its original condition with tags attached.
3. Boxing Ring Hire
- All ring hire bookings require a non-refundable $1,000 deposit to secure your date.
- This deposit will be applied to the total hire cost but will not be refunded if the booking is cancelled for any reason.
4. How to Request a Refund or Credit
To request a refund or store credit, please contact our team at admin@nxtboxing.com with your order number, name, and reason for the request.
5. Exceptions
- Refunds will not be provided for missed events, late arrivals, or circumstances beyond our control (e.g., weather disruptions, transport delays).
- We reserve the right to refuse a refund or credit if the request does not meet the terms outlined in this policy.
By completing your purchase, you agree to the terms of this Return & Refund Policy.